Basic Plan
The perfect starting point for small to mid-size home service businesses that need reliable, professional inbound call coverage without the complexity.
Who Is This For?
The Basic Plan is designed for small to mid-size home service companies who need a professional voice answering their phones during business hours. It's an affordable, reliable solution to ensure no inbound call goes unanswered.
Our shared CSR model means you get a trained, US-based receptionist representing your brand — without the cost of a fully dedicated team member.
Basic
Shared CSR — Inbound Only
- Shared CSR for Mid to Small Companies
- INBOUND ONLY Calls
- 8–4:30 Client Time Mon–Fri
- 100% Inbound Response Rate
- Schedule Booking Management
- Call Management Services
- AI Call Flow Management
- Live Updates in Our Client Portal
- Transparent Reporting
- Unsold Estimate Followup
- Happy Calls (up to 3 attempts)
- Email/VM After Hours Followup
- Tech Check In Services
- Service Agreement Mgmt
- Next Day Texting Reminders
- Texting Integration
- Warranty Company Mgmt
- Warranty Registration
- On My Way Calls
- Accounts Receivable
What's Included
Every package — including Basic — comes with our standard suite of professional call management services.
Professional Call Answering
Every inbound call answered with professionalism and care by a trained US-based CSR.
Schedule Booking Management
We book, confirm, and manage appointments directly in your scheduling system.
AI Call Flow Management
Smart call routing ensures every caller is handled efficiently and directed to the right person.
Live Client Portal Updates
Real-time updates so you always know exactly what's happening with your calls.
Transparent Reporting
Regular reports on call volume, bookings, and activity so you can track performance.
Unsold Estimate Followup
We follow up on outstanding estimates to help close more jobs.
Ready to Scale Up?
As your business grows, our Deluxe, Premier, and Optimum plans offer additional outbound calling, extended hours, and dedicated CSR support.
Book Your Free Consultation
Let's talk about how the Basic Plan can work for your business.