Deluxe Plan
The most popular choice for growing home service businesses. Get both inbound and outbound call coverage, happy calls, and after-hours email/voicemail followup — all at an accessible price point.
Who Is This For?
The Deluxe Plan is ideal for small to mid-size home service companies that are ready to go beyond just answering the phone. With inbound and outbound coverage, your team gains a CSR who follows up on completed jobs, checks in with customers, and ensures no opportunity falls through the cracks.
The addition of "Happy Calls" means your CSR proactively reaches out to customers after service — building loyalty and generating more reviews.
Deluxe
Shared CSR — In & Outbound
- Shared CSR for Mid to Small Companies
- Inbound & Outbound Calls
- 8–4:30 Client Time Mon–Fri
- 100% Inbound Response Rate
- Schedule Booking Management
- Call Management Services
- AI Call Flow Management
- Live Updates in Our Client Portal
- Transparent Reporting
- Unsold Estimate Followup
- Happy Calls (up to 3 attempts)
- Email/VM After Hours Followup
- Tech Check In Services
- Service Agreement Mgmt
- Next Day Texting Reminders
- Texting Integration
- Warranty Company Mgmt
- Warranty Registration
- On My Way Calls
- Accounts Receivable
What Makes Deluxe Different
In addition to everything in the Basic plan, Deluxe adds proactive outbound calling and after-hours followup.
Inbound & Outbound Calls
Unlike Basic, your CSR can both receive calls and proactively reach out to customers on your behalf.
Happy Calls
Up to 3 follow-up attempts after service to confirm satisfaction, gather feedback, and build loyalty.
After Hours Followup
After-hours callers get an email or voicemail follow-up so no lead is ever truly missed.
Schedule Booking Management
We book, confirm, and manage appointments directly in your scheduling system.
AI Call Flow Management
Smart call routing ensures every caller is handled efficiently and directed to the right person.
Transparent Reporting
Regular reports on call volume, bookings, and activity so you can track performance.
Need More Coverage?
The Premier and Optimum plans offer extended hours, dedicated CSRs, texting integration, and warranty management for larger operations.
Book Your Free Consultation
Let's talk about how the Deluxe Plan can work for your business.